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Paul Clarke's avatar

Good piece Nicola - The timing fit observation probably deserves more conversation. Sport operating against hard seasonal rhythms isn't only a structural problem but can be a clear sign that commercial capability in sports tech needs to be built differently from most B2B sectors. Most companies, of course, understand the seasonality.....but still approach procurement conversations at the wrong point in the calendar because their pipeline management likely doesn't account for it systematically.

The buyer-user split points, I feel, at the same root cause. Knowing that the performance director experiences the problem and the sporting director controls the budget is a product insight. But knowing how to run two different conversations with two different sets of success criteria, and keep both moving toward the same decision is, for me, a commercial capability question. The four-fits framework describes what fit looks like but we might need to address who inside the company is developed enough to find it.

An interesting follow-on question could be if the the framework changes if you think about fit as something developed through the quality of the commercial relationship over time, as opposed to being evaluated at the point of sale?

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